San Jose, California 95136   darrenwong@earthlink.net    (408) 506-2624 cell




10 years combined experience in UI design: web and multimedia design, and User Experience interaction and visual design.  Extensive knowledge in User research, interaction design, and visual design for Administrative and End User applications.   Highly experienced in designing static and Flash based websites.




CISCO SYSTEMS, San Jose, CA 3/06 - present


User Centered Design Engineer for Digital Media Systems, an Emerging Technology group within Cisco.

Lead designer for Cisco Show and Share, innovative 'Web 2.0' video collaboration application for business.

Created visual mock ups, specs, and wireframe interactions for Administration and End User interfaces.

Participated in user research, and the full contextual inquiry process for Cisco Show and Share.

Worked with outside vendors for usability testing, as well as lead usability test script content.

Accessibility lead for all DMS to encourage 508 compliance in all UI designs.

Created visual design for Cisco's Digital Media Designer.

Interaction designer for Cisco's Digital Media Designer, a content layout tool for Digital Signage.

Interaction designer for Cisco's Enterprise TV, an end user Digital Signage application.

Spear headed full iconography set design for Digital Media Suite.

Collaborated with many cross functional teams to encourage design consistency for all Cisco products.



CISCO SYSTEMS, San Jose, CA 6/02 – 3/06


Web/Multimedia Consultant for Enterprise Marketing Solutions.

Recipient of 2005 GOLD NY Addy Award for "Brand Campaign - Interactive Media - Websites, B to B - Flash-Based."

Lead Flash Designer for Cisco’s PoweredBy Cisco campaign.

Designed and developed interactive Flash video interface for John Chambers annual report FY 05 announcement.

Develop web/multimedia for intranet, http://wwwin.cisco.com/ and extranet http://www.cisco.com/.

Sole User Interface designer for Cisco Network Investment Calculator.

Developed mini Flash application piece for Cisco Interoperability portal.

Additional areas of focus with Cisco Systems – AVVID Solutions, Wireless Mobility, and Industry Marketing.


CITY OF SAN MATEO,     San Mateo, CA 4/02 – 1/03


Web/Multimedia Designer and Project Manager for San Mateo County Stormwater Pollution Prevention Program (STOPPP).

Administered complete site architecture and design for http://www.flowstobay.org/.

Project managed, and interfaced with various Board Members of San Mateo County.

Enacted as Project Manager and Lead Designer for complete website launch.


CISCO SYSTEMS, San Jose, CA 2/00-6/23/01


Web/Multimedia Designer for Commercial Line of Business, technical marketing group.
Managed usability and ease-of-use testing for the installation of the Aironet 340/350 Series wireless client adapters.
Wrote scripts, troubleshooting guide, and glossary for wireless installation CD for Cisco's first direct sales initiative.
One of four to support wireless troubleshoot/installations for 600 Users at the Gartner Wireless Conference in San Diego.
Advanced knowledge in wireless LAN, in-building design, building-to-building design, site survey, technologies and products.
Developed many high-level multimedia demos for shows such as Comdex and CES in Las Vegas.
Designed User Interface screens for beta version of Cisco's first hand-held wireless web pad.
Flash expert for Small Medium Line of Business and wireless technical support.
Created web interfaces for Cisco University courses that train-the-trainer on latest technologies.
Assisted in updating quarterly Sales Tool Central CD that is distributed to Cisco Resellers worldwide.
Developed web interface for Networking Products Market Place for Resellers.
Localized multimedia train-the-trainer tools for foreign countries.




San Jose State University, San Jose, California
Bachelor Science: Business Marketing Minor: Spanish

CIW (Certified Internet Webmaster) Master Designer


Interaction Design: Adaptive Path

Contextual Inquiry: Hugh Buyer

Networking Basics

Cisco Web Boot Camp

The Influence Edge

Cisco Marketing Boot Camp

Conflict Management

Cisco Business Essentials

Basic Project Management

Cisco Corporate Online Standards Training





User Interface design

Wire Frame creation

Interaction design

Contextual Inquiry

Adobe Photoshop CS 3

Macromedia Flash 8 Professional

Adobe Illustrator CS3

Microsoft Office

Windows/Mac OS



Extremely self-motivated with a proven reputation of being able to “get the job done” with any new challenge.

Eloquent and articulate in both written and verbal communication.

Ability to bridge the gap between “technical” and “business” organizations for clear and concise exchange of ideas.

Enthusiastic willingness and aptitude to learn on a continual and consistent basis.

Dynamic Individual Contributor who can work independently as well as in synchrony with complex team environments.

Accustomed to working and delivering in a high paced work setting and being on the cusp of technology.




Ability to read, write, and speak fluent Spanish

Intermediate ActionScript 2.0

Expert raw coding HTML

Advanced raw coding CSS

Entry level JavaScript

Learning XML usage with Flash



Recipient of 4 Cisco Achievement Program Awards for outstanding work performance

§          CAP Award for exceptional collaboration and cross BU knowledge sharing of Show and Share across Cisco

§          CAP Award for User Interface Design for Cisco Mobile Office

§          CAP Award for Wireless LAN Usability Testing

§          CAP Award for above duty performance with CNIC

§          Earned additional awards for Interoperability Portal, Powered By Cisco Campaign, Cisco Annual Report flash designs


Top SEO ranking (#3 or higher) for www.Darren-Wong.com in search engines such as Yahoo, Bing, and Google.













Philanthropic volunteer - New Orleans Entrepreneurial Week 2010

Member of Bay Chi - Bay Area Computer Human Interaction special interest group